Reference

How betbigai Handles Your Personal Information

Your account data belongs to you, and we treat it that way. This Privacy Policy explains exactly what we collect when you open an account, fund it through PayPal, Venmo, or Play+, and use our platform — and it tells you how to access…

Account data transparencyPayPal & Venmo privacy handlingYour right to request deletionSecure data storage practicesDirect contact for privacy requests
betbigai How betbigai Handles Your Personal Information
PRIVACY CONTACT

Reach Us With a Privacy Request

If you want to review what we hold on your account, correct something, or ask us to delete your data, our privacy support team handles those requests directly. You can reach us through live chat on the site, by submitting a request through your account settings, or by emailing our dedicated privacy address. We respond to all privacy-related requests and will confirm receipt so you know your request is in the queue.

Live Chat Start a chat from any page on the site. Let the agent know it is a privacy request and they will route it to the right team immediately.
Account Settings Log in and navigate to the Privacy section under your account profile to submit a data access or deletion request without contacting support directly.
Email Support Send your privacy query to our support address listed in your account confirmation email. Include the email tied to your account for fastest handling.
DATA HANDLING PRACTICES

How We Protect and Manage Your Information

We apply several layers of protection to keep your account data out of the wrong hands. SSL encryption covers all data in transit, including payment instructions sent through PayPal, Venmo, and Play+. We hold account data only for as long as required by applicable state law and our internal retention schedule — once that period ends, data is deleted or anonymized. Cookies on our site track session activity to keep you logged in and remember your preferences; you can manage cookie settings through your browser at any time without losing account access.

SSL Encryption

Every connection between your device and our servers is encrypted. This covers account login, payment instructions via PayPal or Venmo, and live chat sessions.

Data Retention Limits

We keep your personal data only as long as state law requires or your account remains active. After that, records are deleted or anonymized on a set schedule.

Cookie Management

We use session and preference cookies to keep your account working smoothly on mobile and desktop. Your browser settings let you control or block cookies at any time.

No Data Sales

We do not sell, rent, or trade your personal information to advertisers or data brokers. Payment data shared with processors like PayPal is subject to their own published privacy terms.

Common Questions About Your Privacy at betbigai

Below are the questions we hear most often about how your personal data is collected, stored, and managed. If your question is not covered here, live chat is the fastest way to get a direct answer from our support team.

We collect your name, email address, date of birth, and state of residence during registration. Identity verification may require a government-issued ID depending on your state's requirements.

No. Payments through PayPal and Venmo are processed via their secure environments. We receive a transaction confirmation and amount; your credentials stay with those platforms, not our servers.

Log into your account, go to the Privacy section in your profile settings, and submit a data access request. You can also start a live chat and ask our team to initiate the request on your behalf.

Yes. Submit a deletion request through account settings or live chat. We process deletion requests in line with applicable state law, which may require us to retain certain records for a defined period.

We use cookies to keep your session active, remember your preferences, and analyze site performance. You can adjust or block cookies in your browser settings; core account functions will still work.

We share data only with payment processors like PayPal, Venmo, and Play+, and with identity verification services as required by state law. We do not sell personal data to advertisers or data brokers.
Reference

Privacy Policy

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.